This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.matrixconsulting.co.za (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
• “Analytics” collecting information on how you browse and your actions on the Site
Additionally, when you submit any form on the Site, we collect certain information from you, including your name, email address, phone number and any other information field required in the particular form you are submitting. We refer to this information as “Form Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Form Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Form Information that we collect generally to fulfil any contact requests, lead generation requests, work order completion submission placed through the Site.
Additionally, we use this Form Information to:
• Communicate with you;
• Screen our Form submissions for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our visitors browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We do not share your Personal Information with third parties, unless to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a South African or European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a South African or European resident note that we are processing your information in order to fulfill contracts we might have with you (for example if you request to be contacted via the Site), or otherwise to pursue our legitimate business interests listed above.
Additionally, please note that your information may be transferred outside of South African or Europe.
DATA RETENTION
When you submit a form through the Site, we will maintain your Form Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time, without notice, in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, please contact us by e-mail at ryan@matrixconsulting.co.za
