Contract Management

Some services are easier to outsource or contract out.  A higher level of service is easier to obtain and the cost can be tendered. Paying for idle time with the associated benefits no longer applies. Contractors submit better prices as a result of a guaranteed income. Benefits are reduced costs, increased focus and ultimately a better service.

Matrix Consulting has extensive experience in drafting contract documents and Service Level Agreements to ensure that all parties understand the level of service required and, further that the contractor can meet the criteria. The ability to physically perform a service is only one of the criteria monitored. Other criteria include indemnities, registration with professional bodies where applicable, empowerment, staff capability and financial capability.

The Matrix philosophy is to:

· Optimise resources

· Optimise efficiency

· Optimise costs

· Speed up response times

· Pro-actively maintain service and equipment

· Exceed customer expectations

Get in touch with us

Yay! Message sent.

Error! Please validate your fields.